SUDHANSHU GAUTAM
Lead UX Designer
SUMMARY
Lead UX Designer with 10+ years spanning software engineering and design. Engineering roots at Tech Mahindra, design training at CIID Copenhagen, healthcare impact at Noora Health, and global reach at Wikimedia Foundation. I build accessible, research-driven products for emerging markets and underserved communities.
EXPERIENCE
Wikimedia Foundation
Lead UX Designer
Language & Product Localisation (2022–Present): Leading UX for Content Translation, helping volunteer translators bridge language gaps across Wikipedia. Inuka Team (2020–2022): Designed for emerging markets and first-time internet users across mobile-first products.
Designed Wikipedia for KaiOS app: 1.6M+ downloads, keypad-first navigation for 100M+ feature phone users globally.
Led Wikistories Indonesia pilot: 2,714+ stories created, 89 returning editors, community outreach across 4 cities.
Improved Content Translation UX: clearer flows, better guidance, WCAG AA accessibility, Codex design system alignment.
Explored article summarization concepts for newcomers, informing future AI-assisted features.
Noora Health
Design Lead
Progressed from Design Resident to Design Lead over 5 years. Built and scaled the Care Companion Program's digital touchpoints, reaching millions of patients and family caregivers across India. Led remote engagement services and managed a growing design team.
Designed and scaled SMS/IVR-based remote engagement service for post-discharge patient follow-up.
Led user research in low-literacy, multilingual healthcare settings across Indian states.
Built design team and processes: grew from solo designer to managing a team of designers.
Shipped caregiver training materials and digital tools used in 200+ partner hospitals.
Tech Mahindra
Software Engineer
Started career as a software engineer at one of India's largest IT services companies. This engineering foundation shaped my approach to design—systems thinking, technical feasibility, and developer collaboration.
Developed and maintained enterprise software applications for global clients.
Collaborated with cross-functional teams on full software development lifecycle.
Built foundation in systems thinking and technical problem-solving that informs design work today.
EDUCATION
Copenhagen Institute of Interaction Design (CIID)
Interaction Design Programme
One‑year programme
CORE SKILLS
Research & Strategy
Planning & facilitation, User interviews & synthesis, Opportunity framing, Metrics & success criteria
Interaction & Systems
Flows & IA, Design systems, Accessibility, Content design
Prototyping
Figma prototypes, Interactive prototyping, Usability testing
Collaboration
Cross‑functional leadership, Stakeholder alignment, Roadmapping
TOOLING
Figma, FigJam, Prototyping (various), Jira / Linear, Notion / Confluence